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Refund Policy

A legal disclaimer

The explanations and information provided on this page are only general and high-level explanations and information on how to write your own document of a Refund Policy. You should not rely on this article as legal advice or as recommendations regarding what you should actually do, because we cannot know in advance what are the specific refund policies that you wish to establish between your business and your customers. We recommend that you seek legal advice to help you understand and to assist you in the creation of your own Refund Policy.

Refund Policy - the basics

Refund Policy At Bilingual Service Consultancy, operated by Brenda Castillo, we are committed to engaging and culturally rich bilingual learning experiences. We understand that plans can change, which is why we have established Refund Policy to guide our customers in requesting refunds for our programs and services. Please note that online and in-person educational services may have specific refund based on local consumer protection laws. Our clear policy aims to ensure transparency and fairness, protecting both our clients and our business.

What to include in the Refund Policy

 **Refund Policy** At Bilingual Service Consultancy, we strive to ensure customer satisfaction. Refund eligibility is determined by the owner and may depend on the type of service or class purchased, the of the cancellation request, preparation and materials already provided, and whether the session has already started or been completed. For any questions or to request a, customers are encouraged to contact the owner directly.

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